Unfair charges to be curbed
Article Category: Debt Management Help and Advice
Telecommunications watchdog Ofcom has made proposals designed to curb unfair additional charges on consumers’ bills.
This is welcome news for millions of hard-pressed households labouring under the pressure of trying to keep up with spiralling living costs.
The proposals mean that broadband, mobile and pay-per-view television providers have to clearly mark the true price of services.
Ofcom chief executive Ed Richards said that although consumers were benefiting from greater competition and lower prices they needed to know the full costs of the services they were buying.
He added: "Our proposals will encourage companies to be open and straightforward about additional charges where they feel it is necessary to include them.
"In addition, our proposals mean that, in some cases, additional charges will be subject to clear limits which would provide direct protection for consumers."
Once all the guidelines have been finalised, Ofcom intends to set a time limit of three months for communications providers to comply or risk facing court action.
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